DAMAGED PRODUCTS

We make every effort to ensure our products are in perfect condition when they arrive at your doorstep. Still, on rare occasions, imperfections slip by and that’s why we offer such a great warranty against manufacturer’s defects.

HAVE A DAMAGED ITEM? HERE'S WHAT YOU CAN DO:
If you purchased your ZIPIT bag on this site, please fill out the form below. If you purchased you ZIPIT bag elsewhere, the best way to get a replacement is to take it back to the retailer you purchased it from.

If you have any trouble returning it there, fill out the form below and we’ll see how we can help.

WHAT YOU NEED TO KNOW
• Please check our limited Lifetime Warranty to see if your ZIPIT product qualifies for return or replacement.
• Processing warranty claims takes approximately 7-10 days from the day we receive them.
• Shipping charges are non-refundable.
• Warranty claims must be accompanied photos to be accepted - Refunds are only available for purchases from just-zipit.com.